1. Introduction

This Privacy Policy explains how Stone Groove Stillhouse collects, uses, discloses, and protects personal information when you visit our website, purchase our products, make reservations, sign up for events, or otherwise interact with us.

By accessing or using our website, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the website.

2. Information We Collect

2.1 Information You Provide to Us

We may collect personal information that you voluntarily provide, including but not limited to:

Name
Email address
Phone number
Billing and shipping address
Payment information (processed by third-party payment processors; we do not store full credit card numbers)
Account login details
Event or reservation details
Marketing communication preferences
Information you provide when you contact us or submit forms on the site

2.2 Information Collected Automatically

When you access or use the website, we may automatically collect:

IP address
Browser type and version
Device identifiers
Referring and exit pages
Pages viewed, links clicked, and other usage data
Approximate location information (based on IP address)
Cookies, pixels, and similar tracking technologies

2.3 Age Verification Data

Because we sell alcoholic beverages, we are required to verify that you are at least 21 years old. We may collect limited information as part of age verification processes where required by law or by our shipping/logistics partners.

3. How We Use Your Information

We may use your information for the following purposes:

To process and fulfill orders, reservations, and event bookings
To process payments and prevent fraudulent transactions
To provide customer support and respond to your requests
To send transactional communications related to your orders or account
To send you marketing communications (where permitted by law and your preferences)
To operate, maintain, and improve our website and offerings
To analyze usage and performance of our website and marketing campaigns
To comply with legal, regulatory, tax, and licensing obligations
To protect our rights, property, and safety, and that of our customers and the public

4. Cookies & Tracking Technologies

We use cookies, pixels, and similar technologies to remember your preferences, enable core functionality, and analyze traffic and usage patterns. We may also use these technologies for advertising and retargeting through third-party platforms.

You can typically manage cookies through your browser settings. If you disable cookies, some features of the site may not function properly.

5. How We Share Your Information

5.1 Service Providers

We may share information with third-party vendors and service providers that help us operate our business, such as:

Payment processors
Shipping and logistics providers
Reservation and ticketing platforms
Email and SMS marketing platforms
Website hosting and e-commerce platforms
Analytics and advertising partners

These providers are authorized to use your information only as necessary to provide services to us.

5.2 Legal Requirements and Protection

We may disclose information if required to do so by law or in response to valid legal requests, including to:

Comply with applicable laws, regulations, or legal processes
Respond to lawful requests from public and government authorities
Protect our rights, privacy, safety, or property and that of others

5.3 Business Transfers

In connection with any merger, sale of assets, financing, or acquisition of all or a portion of our business, information may be transferred to another company as part of that transaction.

5.4 Sale of Personal Information

We do not "sell" personal information as that term is defined under applicable California privacy laws.

6. Email & SMS Marketing

If you opt in to receive marketing communications from us, we may send you emails or text messages about promotions, events, new products, or other updates.

You can opt out of marketing emails by clicking the "unsubscribe" link in any email. You can opt out of SMS marketing by following the instructions in the message (e.g., replying "STOP"). Even if you opt out of marketing, we may still send you transactional or service-related communications (for example, about orders or reservations).

7. Data Security

We implement reasonable physical, technical, and administrative safeguards to help protect personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law (for example, for tax, accounting, or regulatory purposes).

9. Your Privacy Rights

9.1 California Residents (CCPA/CPRA)

If you are a resident of California, you may have certain rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), including the right to:

Request to know what categories of personal information we collect, use, and disclose
Request access to specific pieces of personal information we hold about you
Request deletion of your personal information, subject to certain exceptions
Request correction of inaccurate personal information
Not be discriminated against for exercising your privacy rights

To submit a request, please contact us at info@stonegroovestillhouse.com. We may need to verify your identity before processing your request.

10. Third-Party Links

Our website may contain links to third-party websites, services, or content that we do not control. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies before providing any personal information.

11. Children's Privacy

Our website and services are intended for individuals who are 21 years of age or older. We do not knowingly collect personal information from individuals under 21. If we learn that we have collected information from someone under 21, we will take reasonable steps to delete it.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Effective Date" at the top of this page. Your continued use of the website after any changes indicates your acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Email:privacy@stonegroovestillhouse.com
Address: Stone Groove Stillhouse, 500 S. Anaheim Blvd, Space A, Anaheim, CA 92805